Orders and shipping
How long does delivery take?
Most U.S. orders are expected to arrive within approximately 7–18 business days after processing. Delivery times are estimates and can vary by destination, carrier, and product.
Will I receive tracking?
When tracking is available, it will be sent using the contact information provided with your order.
Can items arrive separately?
Yes. Products may ship from different fulfillment locations, so a multi-item order can arrive in separate packages.
Returns
What is the return window?
Eligible items can be returned within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.
How do I request help with an order?
Use the Contact page and include your order number so we can review your request.
Products
Are product colors identical to the photos?
Screen settings and production batches can cause slight color differences.
Are airline-size claims guaranteed?
No. Airline baggage requirements vary and may change. Always verify the current size and weight limits directly with your carrier before traveling.