Refund policy

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

To begin a return, contact us at [YOUR SUPPORT EMAIL] before sending anything back. We will provide return instructions and the appropriate return address.

Please do not send returns to the address shown on your package unless we specifically instruct you to do so.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Damaged, defective, or incorrect items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos of the issue. We will review the claim and provide an appropriate replacement or refund.

Refunds

Once your return is received and inspected, we will notify you of the refund decision. Approved refunds will be issued to your original payment method.

Please allow 5–10 business days for your bank or credit card provider to process the refund after it has been issued.

Original shipping charges are non-refundable unless the order arrived damaged, defective, or incorrect.

Cancellations

Orders may be canceled before they enter fulfillment. Once an order has been processed or shipped, it may no longer be canceled and must follow our return process.